Counseling Methods

Medical Dispute Counseling Service


+82·2·1670·2545 +82·2·6210·0080 09:00 ~ 18:00
Counseling Methods FAQ
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Counseling Methods

The Korea Medical Dispute Mediation and Arbitration Agency, launched in April 2012,
provides free counseling services related to medical disputes.
Counseling is divided into general counseling and professional counseling.
  • Telephone consultation

    Medical Dispute Counseling Center: +82-2-1670-2545

    • Hours: Monday through Friday: 09:00 to 12:00 and 13:00 to 18:00
  • Internet consultation:

    You can apply for consultation 24 hours a day at the Korea Medical Dispute Mediation and Arbitration Agency website.
    We will review your consultation and respond by the next business day.

  • Visiting Consultation:

    You can visit the Korea Medical Dispute Mediation and Arbitration agency for further details. Please contact us before you visit to get a faster consultation.

    • Consultation Center Location: Hoam Road 110, Jung-gu, Seoul (Namdaemunno 5-ga) Seoul City Tower 18th floor.
    Access / Access Details [Go]
  • Mail / Fax consultation:

    If you do not have a phone, online, or visiting consultation, you can apply by mail or fax.
    (Address : Floor 18, Seoul City Tower Building, Namdaemunno 5-Ga, Jung-Gu, Seoul 100-741, Korea.
    e-Mail :, FAX : 82-2-6210-0098)

    • You can get detailed consultation if you include details of the dispute in a free format or following the Five W’s rule.
  • Daily counseling

    Medical dispute counseling services are provided free of charge by the regional medical dispute counseling office.

    • Services are available on a first-come-first-served basis with reservations made in advance for smooth consultation administration.
    • Schedule and Location: Announcement of the date of consultation is made through the homepage